LPI Congress 2021

Virtual event

The event will be broadcast live online for virtual attendees. For the full experience, there are a number of limited places available to attend in person ‘physically’ at The Hague Marriott. For more information visit the Hybrid section.

Our world looks profoundly different today than it did a year ago. How we live, work, and connect has been transformed by our shared experiences over the past few months. As a post-pandemic future comes into view, it becomes clear that there won’t be a return to the same normal. Being forced to adapt to the disruption while ensuring our clients’ rights are protected has been challenging for our industry. But, challenges bring change, and with it, new growth opportunities.

Join us at this year’s Legal Protection International Congress as we explore new and inspiring ways to market and distribute legal protection insurance. We’ll unpack our collective challenges, share top-level strategies and discover innovative paths to recovery.

Let’s #BraveUp and leverage creative thinking to break down the barriers to justice needs and build a resilient and sustainable future. Let’s create A Brave New World.

About the Event

Virtual event

The event will be broadcast live online for virtual attendees. For the full experience, there are a number of limited places available to attend in person ‘physically’ at The Hague Marriott. For more information visit the Hybrid section.

A legal issue can threaten lives and therefore it is important to be able to get legal counsel quickly and be prepared for a situation in which a dispute brings about uncertainty, high costs and immeasurable stress. Legal professionals have the necessary expertise to help solve legal conflicts. Legal protection insurers give legal advice, provide financial security, actively support people if needed and pay for a lawyer if necessary. A good legal protection can save a life!

However, times are a-changing. Are we ready for the future? The congress will seek answers to whether legal protection insurers respond in a satisfactory way to changes and offer their policy holders tangible solutions. Are lawyers fit to face commercial and technical challenges? How important is the ‘human factor’ for consumers and how can we make the triangle Lawyer – Insurer – Legal-Tech work

Who should attend?

Participants will include:

In-house legal counsels, people from HR, marketing, claims departments

Strategical and IT planners

Independent lawyers

Bar Associations and Law Societies

Legal-tech start-ups and developers

Judiciaries, legislators, ministries, academics

Why should you attend?

Why should you attend?

To receive topical information

To learn from renowned professionals

To exchange experience and knowhow with experts from around the globe

What can you expect?

What can you expect?

Expertise gathered from around the globe

Unique networking opportunity

An exciting programme with endless possibilities for exchange

An interactive working programme which involves all delegates

Agenda Overview

Please note: A networking reception will be hosted at the congress venue on 28/10/2021 at 6:30pm - 10:00pm CEST

Main Congress
2021-10-29
09:00 - 09:20
Opening Keynote
Opening Keynote image
Henrik Jensen
Moderator, CEO of Legal24 Norway & LPI Board Member
09:20 - 09:50
From Traditional to Digital: Selling Legal Protection Insurance (including Q&A)

Insurers have been using the same traditional channels to sell their products for decades. But consumers are increasingly demanding quick, easy and convenient digital solutions when purchasing insurance products. Stefan Bleyhl, explores global trends to stay relevant and grow the market, as well as best practices implemented by insurance players.

From Traditional to Digital: Selling Legal Protection Insurance (including Q&A) image
Stefan Bleyhl
Managing Director and Partner, Boston Consulting Group
09:50 - 10:30
Managing the Risk of Digital Transformation (Fireside Chat)

The rise of technology is a fact of the future of insurance distribution. But it brings with it a slew of risks: data protection requirements, cyber-attacks, and aggregator platforms, to name a few. Join in on this discussion to unpack the impact of digital transformation on the industry and how it influences sales departments.

Managing the Risk of Digital Transformation (Fireside Chat) image
Rainer Brune
CEO, ROLAND Rechtsschutz, Germany
Managing the Risk of Digital Transformation (Fireside Chat) image
Barbara Sibilla
Responsible Service Grands Clients, CAP Switzerland
10:30 - 11:00
Coffee Break

Take a break, share your insights and inspiration and continue networking with congress participants from around the world.

11:00 - 11:30
The Justice Generation: An Emerging Market

Born 1997 to the present, Generations Z and Alpha represent an important part of the populations and come sharply into view as new customers. Be part of our discussion about what it takes to win over those youngsters who learnt swiping before talking.

The Justice Generation: An Emerging Market image
Jackie Nagtegaal
CEO, Law For All South Africa
11:30 - 12:00
Insurance Intermediaries: Challenges and Opportunities

The business landscape is evolving and impacting insurance distribution worldwide. Insurance intermediaries are “hybrids” as they combine technology with the human factor and skills in a customer-centric culture. Nic De Maesschalck looks at regulatory aspects and explores challenges and opportunities for the sector of insurance distribution and intermediaries in particular.

Insurance Intermediaries: Challenges and Opportunities image
Nic De Maesschalck
Director BIPAR, Director WFII
12:00 - 12:30
Mind The Gap! LPI Distribution Trends

Survey and Q&A Session with the Audience

Legal Protection Insurance is the future of affordable and accessible access to justice. In 2021, LPI conducted a survey to examine the challenges insurers share in serving more people in legal need and to identify new opportunities that lie ahead. Join in on this interactive presentation.

Mind  The Gap! LPI Distribution Trends image
Henrik Jensen
Moderator, CEO of Legal24 Norway & LPI Board Member
12:30 - 13:45
Lunch break

Refresh and refuel with a delicious lunch before we head into the second half of our congress.

13:45 - 14:05
The Law of Connection: Why Relating To Customers’ Emotions Matters

Companies invest millions into boosting brand awareness and client satisfaction, often overlooking the most powerful customer value driver: genuine emotional connection. This intriguing discussion delves into how capturing customers’ hearts and creating human-centric experiences drives growth.

The Law of Connection: Why Relating To Customers’ Emotions Matters image
Kaiél Grobler
CEO of Seek The Just
14:05 - 14:50
#Access2Justice : New Emerging Pathways (including Q&A)

If we are all equal in the eyes of the law. How fair is justice if it is inaccessible to those who cannot afford it? Take a closer look at justice needs around the world and explore user centred innovations that aim to make the law more accessible and affordable for all.

 

#Access2Justice : New Emerging Pathways (including Q&A) image
Michael Oberste
CFO Getsafe Nxt AG
#Access2Justice : New Emerging Pathways (including Q&A) image
Roger Gösele
Managing Director, JUSTIS
14:50 - 15:00
Short Break
15:00 - 16:00
Keynote: Shape the Business You Want: Inspirations From a Futurist

In a new normal, in which circumstances change by the day, tomorrow’s marketing and sale opportunities can be hard to spot. Join Futurist Gerd Leonhard as he inspires us to deal with the “future shock” and to gain a competitive advantage by creating a brave new world ourselves.

Keynote: Shape the Business You Want: Inspirations From a Futurist image
Gerd Leonhard
Keynote Speaker, Futurist & Humanist, Author, CEO The Futures Agency
16:00 - 16:45
Legal Protection in 2021 & Beyond: Creating A Brave New World (Panel Discussion)

Successfully marketing and selling legal protection in a post-pandemic world requires sound strategy and innovation. Is it possible to gear your business for greatness while safeguarding insurers’ ability ot provide access to justice?. Join this topical discussion on the pros and cons of different distribution channels and let’s explore ways to #BraveUp to create the future we want.

.

Legal Protection in 2021 & Beyond: Creating A Brave New World (Panel Discussion) image
Fynn Monshausen
Head of Digital Sales, Gothaer Versicherung
Legal Protection in 2021 & Beyond: Creating A Brave New World (Panel Discussion) image
Nic De Maesschalck
Director BIPAR, Director WFII
Legal Protection in 2021 & Beyond: Creating A Brave New World (Panel Discussion) image
Ioannis Martinis
Head of Communication & Marketing YLEX AG, Head of Legal Tech & Member Management, Coop Rechtsschutz AG, Switzerland
Legal Protection in 2021 & Beyond: Creating A Brave New World (Panel Discussion) image
Pieter Vandenbussche
CCO, CFO, Member of the Board, Euromex, Belgium
16:45 - 17:00
Closing Thoughts & Outlook by LPI President Simon Warr
Closing Thoughts & Outlook by LPI President Simon Warr image
Simon Warr
President, Legal Protection International
Select date to see events.

*Please note slight variations may apply between the virtual and physical agendas

Check back for updates on the social activities and excursions organised by LPI in Vienna for Friday 29th & Saturday 30th October.

We are happy to inform you that currently requirements in Vienna are rather liberal. Information on the requirements in Austria is regularly updated here.

Join the Congress

Who should attend?

- Sales & Marketing Professionals

- Product Development Specialists

- Legal Designers & Engineers

- Legal Tech Companies

- Brokers

- Distribution Specialists

- Aggregator Site Representatives.

Why should you attend?

- Gain insights and solutions to get your business ready for the post-pandemic landscape

- Explore the latest trends and strategies for positive growth

- Get an opportunity to ask questions and share valuable advice

- Network with peers and other industry leaders from around the globe

- Get inspired to take action to build a resilient and sustainable future in which everyone thrives.

- Experience the beautiful city of Vienna

What can you expect?

- An inspirational full-day programme

- Top-level content and insightful discussions with world-class experts

- Unique networking opportunities

Hybrid Event

This event is hybrid which means participants can choose to join the event in person or tune in to the event online as a virtual participant. More details on virtual participation will be available shortly.

Find out which option is right for you below:

In person attendance:

  • Benefit from enhanced networking opportunities with speakers and delegates
  • Access to all of the online materials (re-watch the event from the event replays)
  • Explore The Hague, the legal hub
  • Interactive workshops
  • Maintain relations in industry 
  • Enjoy an authentic congress experience 
  • Opportunity to take part in social events
  • Great group discount savings

Virtual attendance:

  • Watch the event live or catch up on presentations in your own time from your office
  • A strong internet connection will be required to successfully join the event online
  • Save on hotel accommodation and travel costs
  • Interact and ask questions to the speakers 
  • Join in with audience interaction and live polls
  • Interpretation will be available online as well as in person

Fees

  • Delegate Fee €1050 + VAT pp

    FOR SINGLE BOOKINGS OR BOOKINGS OF TWO COLLEAGUES. Alternatively, benefit from great savings when registering more delegates

  • Group booking of 3 or more € 450 + VAT pp

    GET €600 OFF IN GROUP BOOKINGS FOR ALL ADDITIONAL PARTICIPANTS (participant 3, 4, 5, 6 ETC). Note: Participant 1 & 2 in group booking pay €1050 each. Applies to: Insurance other than RIAD Member / Insurance association, Insurance agent, intermediary or broker, Lawyer / Law society, Consumer Representative, Other

  • EU institutions, National Governments / Regulator / Student FREE

    Applies to: EU institutions, National Governments / Regulator / Student

  • Optional: Networking Cocktail & Dinner FREE

    Date: 15 / 10 /2020 | Included with the congress fee | Accompanying partner fee: €80 + VAT

  • Optional: Historical Tram Cart Dinner €145 + VAT pp
  • *VAT will be added at 21% to above costs.

Participant Fees

Please note: great savings apply when booking together as a group. 

Virtual attendance fees

  • Single delegate €290 + VAT pp
  • Two delegates Each person gets €10 off
  • Three delegates Each person gets €30 off
  • Four delegates Each person gets €50 off
  • Five delegates Each person gets €90 off

    We kindly request members who consider registering a substantial number of staff to contact us directly to negotiate possible further discounts.
    Please note: For non-members the maximum discount per registration is €90 per delegate*.

  • Exceptions
  • Academics €75 + VAT pp
  • EU institutions, National Governments / Regulator / Student FREE
  • *VAT will be added at 21% to above costs.

Participant Fees

  • Delegate 1 €1050 + VAT pp
  • Delegate 2 €1050 + VAT pp
  • Delegate 3+ €420 + VAT pp

    Example
    Organisation registers four delegates.
    Delegate 1 & 2 = €1050 x 2 = €2100
    Delegate 3 & 4 = €420 x 2 = €840
    Total = €2940 + VAT (saving €1260)

  • Exceptions
  • Academics €200 + VAT pp
  • EU institutions, National Governments / Regulator / Student FREE
  • Networking Cocktail & Dinner Included in congress fee

    Date: 15 / 10 /2020
    Accompanying partner fee: €80 + VAT
    *please note that delegates registered as students need special admittance if they want to attend the networking cocktail & dinner.

  • Gala Dinner €145 + VAT pp

    Date: 16/ 10 /2020
    This is an optional social event. Places are limited on a first come first serve basis.

  • *VAT will be added at 21% to above costs.

Please note: great savings apply when booking together as a group. 

Virtual attendance fees

  • Single delegate €290 + VAT pp
  • Two delegates Each person gets €10 off
  • Three delegates Each person gets €30 off
  • Four delegates Each person gets €50 off
  • Five delegates Each person gets €90 off

    We kindly request members who consider registering a substantial number of staff to contact us directly to negotiate possible further discounts.
    Please note: For non-members the maximum discount per registration is €90 per delegate*.

  • Exceptions
  • Academics €75 + VAT pp
  • EU institutions, National Governments / Regulator / Student FREE
  • *VAT will be added at 21% to above costs.

Sponsors

Seek the Just
DAS
LPI Logo
Seek the Just 2

Logistics

This event will take place both online and in person in Vienna.

We are happy to inform you that there are very liberal requirements currently in Austria and you will only need to show either a negative test, proof of past infection or proof of vaccination (both doses more that 22 days ago) to enter hotels, restaurants etc. Information on the requirements is regularly updated here.

How to get there

By air

There are daily flights arriving at Vienna International Airport. To get to the conference venue from Vienna Airport (16 km) you can take a taxi (approx. 40€), ats – Airport Transfer Service is specialised in trips to and from the Vienna Airport with comfortable vehicles, to pre book, please call +43-1-7007-35905 or click here.

By car

From Vienna Airport follow the A4 in direction of Wien, until you can exit to the A23 in the exit Gürtel/Landstraße. In The Vienna, follow the signs for Landstraßer Gürtel and Ghegastraße to Arsenalstraße, once you get to Arsenalstraße, the hotel will be on the left.

By train

Nearest Subway Station
Tram D: Hauptbahnhof Ost S

Nearest Train Station
Main Station Vienna: 1km West Station Vienna: 4,5km
Please check here for Public Transport in Vienna to plan your onward journey.

The Venue

Andaz Vienna Am Belvedere
Arsenalstrasse 10, Vienna, Austria, 1100  

We have negotiated preferential rates at the congress hotel:

Single Occupancy: €205

Double Occupancy: €235

These rates are per room per night and include breakfast, VAT and city tax.

Accommodation Cancellation Policy All accommodation bookings can be cancelled until one week prior to the event. View the hotel updates on COVID-19 social distancing  here.

About LPI

Legal Protection International aisbl (LPI) is a global association for legal protection insurers and service providers who share a common vision: to serve justice needs across the world. 

Together, our members, who come from 20 different countries on 4 continents, take the lead to create a more just future through affordable legal protection. We raise industry standards by sharing information and best practices to promote legal expenses insurance and improve legal services.

RIAD Conferences Private Foundation
Legal Protection International aisbl (LPI) 
Rue de l’Industrie 4
B-1000 Brussels
Enterprise registration number: 879 083 284

VAT Nr: BE 0508 744 115

Contact

Follow Us

#LPICongress2021
#BraveUp
@LPIassociation

LPI Congress Update: Please note that the LPI Congress will take place as a fully virtual congress. The health and wellbeing of our delegates is our top priority and in accordance with the Dutch government guidelines we have cancelled all in-person attendance to avoid non-essential travel to The Netherlands (the original location for this event). If you have any questions please contact us.